FM reviews

The FM Team within HCP Canada is a dynamic, innovative facilities consultancy. We offer an independent, flexible and confidential service.

Increasingly, lean FM teams are using the assistance of specialist facilities management support in the way which works best for their organization and the project in hand. Whether you need to re-tender a contract or review your FM strategy, HCP can tailor make a package to meet your needs. The HCP FM team have the specialist knowledge and experience to provide advice on all aspects of FM services to support your objectives.

We offer:

· Auditing operational performance of existing suppliers.

· Change Management working with clients and suppliers to facilitate change through communication, staff and user participation, workshops and actions.

· Contract management of service providers, including managing budgets, operating the various FM services including FM help desks, and monitoring and improving performance.

· Feasibility studies which involves defining the business problem or opportunity, alternative solutions and the recommended solution for implementation of an initial business plan / case for Board or management approval. 

· FM design input / process analysis as we offer professional FM involvement and advice in the design of a new building from an early stage as this is paramount to ensure that provisions for FM services can meet the client requirements.

· AFP / P3 FM advice to clients on pricing, performance systems based on our experience of our operational sites.

· Procurement / benchmarking of appropriate services packages to get the best value from the market, including preparation of tender documents, tender evaluation, and negotiation with suppliers.

· Outsourcing specifications defining service requirements, service level agreements, and key performance indications.

· Strategic studies to identify customer needs for FM services, options for the FM service structure, and recommendations. Our consultants combine technical knowledge with an understanding of real world FM to ensure that all strategies are totally practical and fully achievable.